Contracting today not only requires one to be legally aware but also to understand the techno-commercial nuances, especially when dealing with IT contracts. The canvas may range from varying software subscription models (user count based, named user based, core count based etc.) to different service delivery models (onshore, offshore, nearshore). The more the number of variables, more complex does it get and hence it becomes necessary to take a proactive approach to address the potential risks.
We at Multistrat leveraged this proactive approach in a recently concluded engagement where we successfully onboarded a new managed IT service provider(~€3M p.a) for a customer.
This has already put the customer in the front seat while executing the contract and has resulted in preventing cost leakage to the tune of €200K in the first year itself.
This proactive approach coupled with post contracting awareness amongst the stakeholders of both parties is benefitting the overall customer-supplier relationship as well. Read more about the said engagement at Case Studies.